SHANGHAI, December 3, 2025 – iLabService, a leading provider of lab digitalization and intelligence solutions, today announced that Angelica Reimann, Senior Vice President and President of Agilent CrossLab Group, and Mike Zhang, Senior Vice President and President of Agilent Applied Market Group, paid a special visit to iLabService's Research and Development Center. The delegation engaged in in-depth discussions with Kenny, Founder & CEO of iLabService, focusing on industry trends and potential collaborations in the era of AI-driven lab transformation.
During the meeting, Kenny shared the founding story of iLabService and elaborated on the company's mission and vision: "Powering the future of lab operation" through digitalization and intelligence technologies to significantly enhance lab efficiency, safety, compliance, accuracy, and sustainability. He emphasized that since its establishment, iLabService has been committed to addressing pain points in lab management through technological innovation, enabling researchers to focus more on core scientific research.
Following the discussion, Kenny led the Agilent executives on a tour of the iLabService exhibition hall, showcasing the company's innovative product portfolio and industry experience accumulated over more than 8 years of operation. With services covering over 7,700 clients across various sectors, iLabService has developed a series of cutting-edge solutions that integrate IoT, AI, and data analytics to optimize lab workflows. The demonstrations included real-case applications of intelligent lab management systems, which have helped clients achieve remarkable improvements in operational efficiency and risk control.
A key highlight of the visit was the in-depth exchange on lab digitalization amid the AI wave. Both parties acknowledged that artificial intelligence is reshaping lab operations, from automated data analysis to predictive maintenance of equipment. They explored potential synergies between Agilent's global leadership in lab instrumentation and services and iLabService's expertise in digitalization and intelligent management solutions. The discussions covered areas such as integrated workflow development, AI-enabled lab monitoring, and sustainable lab operation solutions.
"We are impressed by iLabService's achievements in lab digitalization and their deep understanding of industry needs," said Angelica Reimann, President of Agilent CrossLab Group. "
Mike Zhang, President of Agilent Applied Market Group, added: "The application of AI in lab operations is creating unprecedented opportunities. iLabService's track record of serving thousands of clients demonstrates their proven solutions. We look forward to exploring how our complementary strengths can drive transformative changes in lab operations across industries."
Kenny, Founder & CEO of iLabService, expressed his enthusiasm about potential collaboration: "Agilent is a globally respected leader in the lab industry. Their insights into global lab needs and technological capabilities align perfectly with our digitalization mission. We are excited about the possibility of deepening cooperation to bring innovative, integrated solutions to labs worldwide, empowering the future of scientific research."
The visit concluded with a shared commitment to continue dialogue and explore specific collaboration initiatives. Both parties anticipate that their joint efforts will accelerate the digital transformation of global lab operations, setting new standards for efficiency, safety, and sustainability in the industry.
About iLabService
iLabService is a pioneer in lab digitalization and intelligence, dedicated to "Powering the future of lab operation" through innovative IoT, AI, and data-driven solutions. Founded in 2017, the company has served over 7,700 clients across pharmaceuticals, biotechnology, environmental testing, food safety, and academic research. iLabService's product portfolio focuses on enhancing lab efficiency, safety, compliance, accuracy, and sustainability, enabling labs to achieve intelligent transformation and focus on core scientific innovation. For more information, visit www.ilabservice.us.
About Agilent Technologies
Agilent Technologies Inc. (NYSE: A) is a global leader in life sciences, diagnostics, and applied chemical markets. With a heritage of innovation spanning decades, Agilent provides analytical instruments, software, services, and consumables to enable customers to gain the insights they need to improve the quality of life. Agilent's CrossLab Group delivers comprehensive services, software, and耗材 support, while the Applied Market Group focuses on solutions for food, environmental, forensic, and chemical markets. For more information, visit www.agilent.com.