iLabService: AIoT-Powered LabOps Intelligence

iLabService and Coca-Cola CPS Team Explore New Paths for Smart Laboratory Operations

Tue, 06 Jan 2026 00:26:38 -0800

January 6, 2026, the third working day of 2026, under the meticulous organization of Plug and Play China, the management team of Coca-Cola CPS, a global giant in the beverage industry, visited the Shanghai office of iLabService Shipu Technology. The two parties conducted in-depth discussions on digital and intelligent laboratory operation management and explored new opportunities for industry transformation. Mr. Kenny Li, Founder and CEO of iLabService, led the core team to receive the guests warmly, and delivered a special sharing and product demonstration based on the independently developed Smart LabOps solution, laying a solid foundation for potential cooperation between the two parties.

The Coca-Cola CPS team presented a strong lineup in this exchange, including Libo Weng, General Manager of Shanghai Plant, Kenny Deng, Director of Engineering and Maintenance of Shanghai Plant, Valentina Xu, QSE Director, and Reed Lu, Laboratory Supervisor. Ms. Yutian Lu, Senior Partner Success Manager of Plug and Play China in the biotechnology and food consumption field, coordinated the whole process, building a bridge for efficient communication between the two parties.

Kenny systematically elaborated on iLabService's development history, core technologies and industry solutions. As an innovative enterprise deeply engaged in the field of digital intelligent laboratories for more than ten years, iLabService has built a full-cycle Smart LabOps platform covering resource digitalization, process automation and intelligent analysis since its establishment in New Jersey, USA in 2016. With more than 80 independent intellectual property rights, a R&D team accounting for 60% of the total staff, and practical experience serving more than 7,700 customers, it has become a leader in global digital intelligent laboratory transformation. During the demonstration session,...Read More

iLabService Earns ISO/IEC 27017:2015 & ISO/IEC 27018:2019 Certifications

Sun, 14 Dec 2025 21:44:39 -0800

Thrilled to announce a significant milestone for iLabService: We’ve successfully achieved both ISO/IEC 27017:2015 and ISO/IEC 27018:2019 certifications this November! This dual achievement isn’t just a badge of honor—it’s a testament to our unwavering commitment to setting the highest standards in cloud service security and data privacy.

In an era where 96% of organizations express moderate to high concerns about cloud security (Fortinet, 2024) and 78% adopt hybrid or multi-cloud strategies, these certifications carry profound industry significance. ISO/IEC 27017:2015—specifically designed for cloud service providers—establishes rigorous controls for cloud-specific risks, from virtualization security to multi-tenant isolation. Complementing this, ISO/IEC 27018:2019, the first international code of practice for personally identifiable information (PII) protection in public clouds, addresses the critical need for transparent and responsible PII handling in today’s data-driven landscape.

For our clients, this dual certification translates to tangible, actionable value:

Uncompromised Data Protection: Our compliance with ISO 27017 ensures your cloud-hosted data and applications are safeguarded by internationally recognized controls, mitigating risks of breaches and service disruptions. For PII-specific needs, ISO 27018 guarantees clear transparency—you retain full visibility into how your data is processed, and we never use or share your data without explicit consent.
SHANGHAI, December 3, 2025 – iLabService, a leading provider of lab digitalization and intelligence solutions, today announced that Angelica Reimann, Senior Vice President and President of Agilent CrossLab Group, and Mike Zhang, Senior Vice President and President of Agilent Applied Market Group, paid a special visit to iLabService's Research and Development Center. The delegation engaged in in-depth discussions with Kenny, Founder & CEO of iLabService, focusing on industry trends and potential collaborations in the era of AI-driven lab transformation.
During the meeting, Kenny shared the founding story of iLabService and elaborated on the company's mission and vision: "Powering the future of lab operation" through digitalization and intelligence technologies to significantly enhance lab efficiency, safety, compliance, accuracy, and sustainability. He emphasized that since its establishment, iLabService has been committed to addressing pain points in lab management through technological innovation, enabling researchers to focus more on core scientific research.
Following the discussion, Kenny led the Agilent executives on a tour of the iLabService exhibition hall, showcasing the company's innovative product portfolio and industry experience accumulated over more than 8 years of operation. With services covering over 7,700 clients across various sectors, iLabService has developed a series of cutting-edge solutions that integrate IoT, AI, and data analytics to optimize lab workflows. The demonstrations included real-case applications of intelligent lab management systems, which have helped clients achieve remarkable improvements in operational efficiency and risk control.
A Major Signal: Global Giants Enter the Age of AI Co-Creation
Recently, global life science and instrumentation leader Thermo Fisher Scientific announced a strategic partnership with OpenAI — a milestone signaling the acceleration of digital transformation across the laboratory and R&D ecosystem.
- In its PPD™ clinical research business, Thermo Fisher will integrate OpenAI’s advanced models to redesign data analysis and trial strategies, accelerating drug development.
- Together, the companies will leverage AI to identify high-risk studies early, shorten clinical timelines, and significantly reduce costs.
- Thermo Fisher will also deploy ChatGPT Enterprise across its global workforce, embedding AI literacy into its corporate culture.
Thermo Fisher’s leadership stated:
This is not just a corporate announcement — it’s an industry evolution signal. AI is becoming the new engine driving the future of life sciences.
The Irreversible Shift: Digitalization + AI as a Survival Imperative
For years, digitalization in laboratories was seen as an optional efficiency upgrade.
Today, it has become a threshold for survival.
⚠️ A Silent Shakeout Has Begun
- Over 80% of global laboratories still rely on manual or paper-based workflows.
- Meanwhile, 77% plan to implement AI-enabled systems within the next two years.
- More than half of pharma and...Read More

iLabService Debuts at ArabLab 2025

Thu, 25 Sep 2025 03:18:41 -0700

A Global Stage for Innovation

From September 23-25, 2025, iLabService marked a significant milestone with our inaugural participation at ArabLab LIVE 2025, the Middle East's largest laboratory exhibition held at the Dubai World Trade Centre. As first-time exhibitors, we proudly introduced our innovative SmartLabOps platform to an international audience, emphasizing our core theme of laboratory safety, compliance, efficiency, and sustainable development.

Connecting with a Global Laboratory Community

The 43rd edition of ArabLab lived up to its reputation as a premier industry gathering, attracting over 12,000 professional visitors and 1,000 exhibitors from more than 120 countries. This provided an unparalleled platform for iLabService to connect with laboratory managers, quality control experts, and industry leaders from across the Middle East and North Africa region.

Our booth, H4-C74, became a hub for discussions on tackling pressing laboratory challenges through digital innovation. The strong interest and multiple partnership inquiries we received from regional distributors underscore the growing demand for intelligent laboratory solutions in this rapidly evolving market.

SmartLabOps in Action:...Read More

Is Your Mass Spectrometer "Healthy" as the Plum Rain Season Approaches?

Wed, 11 Jun 2025 01:10:13 -0700

Plum Rain Season—A "Stress Test" for Precision Analytical Instruments
As the plum rain season approaches in southern regions, humidity levels rise sharply. For precision instruments like mass spectrometers, high humidity acts like a "time bomb," threatening internal electronic components with moisture damage, leading to unstable signals, data drift, and compromised analytical accuracy. Long-term exposure to such conditions can also corrode instrument structures, reducing their lifespan.
Voltage fluctuations during this season pose another critical threat. Sudden voltage spikes can destroy delicate instrument components, causing irreparable damage, while voltage drops can halt operations, disrupt experiments, and waste valuable resources.
iLabService "Precision Instrument Guardian Suite"—The "Guardian" of Precision Analytical Instruments
To combat these seasonal challenges, iLabService launches the "Precision Instrument Guardian Suite", a dedicated solution to shield laboratory precision analytical instruments.
Real-time Environmental Monitoring
This suite continuously and accurately monitors laboratory temperature and humidity. When humidity approaches or exceeds safe thresholds, immediate alerts are triggered, prompting staff to take dehumidification measures. such as activating air conditioning dehumidification or deploying dehumidifiers, ensuring instruments remain in an optimal environment.
Precision Power Supply Monitoring
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Empowering Biopharma Incubators with Smart Lab Operations

Thu, 29 May 2025 20:25:56 -0700

Biopharmaceutical R&D parks, incubators, and accelerators face unique challenges in managing complex biochemical labs, where safety and compliance requirements far exceed those of ordinary facilities. iLabService’s "Incubator Edition" Smart LabOps solution offers a secure, intelligent, and scalable approach to streamline operations with minimal manpower and expertise.
360° Monitoring: From Reactive to Proactive
The "Guardian" module uses IoT sensors to monitor real-time environmental parameters (e.g., temperature, gas concentration) and equipment status. For instance, door-opening events of ultra-low freezers or abnormal airflow in biosafety cabinets trigger instant alerts, preventing sample loss or safety incidents.
Full Lifecycle Equipment Management: Maximizing Asset Value
The "Equipment Manager" enables cross-brand equipment booking, usage tracking, and maintenance scheduling. Data-driven insights help optimize resource allocation—e.g., one park increased PCR machine utilization by 40% after identifying idle devices.
Dynamic Inventory Control: Smart...Read More

iLabService and Synertec Intelligence Sign Long-term Strategic Partnership Agreement to Expand into Southeast Asia

Tue, 27 May 2025 19:57:49 -0700

About has officially signed a long-term strategic partnership agreement with Synertec Intelligence from Singapore. This collaboration represents a strategic expansion and continuation of the partnership between the two parties, following their successful business implementation in the Singapore market, and will fully leverage iLabService’s years of technical accumulation and customer experience in the SmartLab field, as well as Synertec Intelligence’s extensive customer base and service capabilities in Southeast Asia, to jointly promote the market expansion of SmartLab in the region.
Over the years, iLabService has been committed to providing integrated digital service platforms for laboratories using Internet of Things, artificial intelligence, and cloud technologies. The company has served hundreds of customers across industries such as life sciences, testing and inspection, government agencies, food and chemicals, healthcare, academic research, etc. Synertec Intelligence, a laboratory management and consulting team with significant influence in Southeast Asia, is dedicated to driving the digital transformation of laboratories and offers services ranging from Laboratory Information Management Systems (LIMS) to smart lab solutions.
This cooperation will bring more efficient and smarter management experiences to laboratories in Southeast Asia. By integrating the strengths of both parties, the SmartLab solution will better meet the needs of customers in the region and help laboratories achieve digital...Read More

iLabService Announces Official Entry into Hong Kong Science Park (HKSTP)

Mon, 19 May 2025 17:18:34 -0700

iLabService announced its official entry into the Hong Kong Science and Technology Parks (HKSTP), signifying a major milestone in its international business expansion. This move not only underscores iLabService’s strategic advancement into global markets but also highlights HKSTP’s appeal as an international innovation hub.
Hong Kong Science and Technology Park: A Global Benchmark for Biomedicine Innovation Ecosystem
Leveraging its mature research ecosystem and policy support, HKSTP has become a core hub for biomedicine in Asia and globally. The park hosts over 2,000 technology companies and has established a comprehensive support system covering the entire lifecycle from “R&D to translation and commercialization,” including the Biomedicine Special Fund, shared laboratory platforms, and international collaboration networks. Notably, HKSTP has developed unique strengths in biomedicine: its clinical data is recognized by regulatory agencies worldwide, and as the largest biotech financing hub in the Asia-Pacific region, it attracts numerous startups and multinational pharmaceutical companies. These advantages align closely with iLabService’s strategy of serving high-tech sectors such as biomedicine and new materials, making Hong Kong a pivotal first stop in its global expansion.
Deepening Shanghai - Hong Kong Collaborative Innovation Through 01LAB@HK
iLabService previously supported the SHinno by deploying its intelligent laboratory management system in the Shanghai Campus, and in “01LAB@HK,” a joint incubator established by HKSTP and Shanghai...Read More

Guardian by iLabService

Sun, 18 May 2025 19:52:56 -0700

Introduction
In scenarios where researchers cannot access laboratory facilities due to unforeseen circumstances, leading to a shortage of on-site personnel, remote monitoring of laboratory equipment and environments becomes critical. Implementing 24/7 real-time remote monitoring for key assets and environmental conditions—including laboratory equipment (e.g., refrigeration, cryogenic storage), environmental parameters (e.g., ambient conditions, vibrations, cleanrooms), and facility infrastructure (e.g., access points, backup generators, UPS)—ensures operational continuity and data integrity. This article explores the essential parameters for monitoring in life science laboratories and underscores the importance of real-time data acquisition systems.
Equipment Monitoring
Low-Temperature Storage Devices
Refrigerators and freezers are among the most critical assets in life science laboratories, storing invaluable samples, intellectual property, and research outputs. Many operate autonomously without constant human oversight, necessitating a reliable system for scientists to remotely monitor operational status. Even minor malfunctions must be addressed immediately to prevent irreversible losses.
Key Parameters: Temperature (±0.1°C accuracy), door status (open/close...Read More